Shipping Policy

Domestic Shipping

  • Standard Shipping: THB 1,000 on all orders per product. Typically delivered within 5-7 business days
  • Expedited Shipping: Available for an additional fee. Delivered within 2-3 business days.
  • Overnight Shipping: Available for an additional fee. Delivered the next business day.

International Shipping

  • Standard International Shipping: THB 5,000 on all orders per product. Delivery typically within 10-15 business days.
  • Express International Shipping: Available for an additional fee. Delivery typically within 5-7 business days.

Processing Time

  • Orders are processed within 1-2 business days. Custom and made-to-order pieces may require additional processing time, which will be communicated at the time of order.

Tracking and Insurance

  • All shipments are fully insured and require a signature upon delivery to ensure the security of your purchase.
  • You will receive a tracking number via email once your order has been dispatched.

Custom Duties and Taxes

  • International customers are responsible for any customs duties, taxes, or fees imposed by the destination country. These fees are not included in the shipping charges.

Packaging

  • Every piece of jewellery is carefully packaged in a luxurious Narasha Jewellery box, ensuring it arrives in perfect condition.

Delivery Issues

  • In case of any issues with delivery or if your package is lost, please contact our customer service immediately. We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Information

  • For any questions or concerns regarding shipping, please contact us at info@narasha.com.